Instructional videos, training videos and podcasts are an effective means to communicate with your customers, staff, and outside sales people. In today’s busy environment, it’s almost impossible to find the time to properly orient or train new employees. Instructional videos are also a great way to present information to your customers about your product or service including how to assemble, set up, maintain or perform repairs yielding you customer service cost savings while providing your customers a better access to the information they need.